We work with IDnow for the identification of our customers via video call. IDnow is a certified provider that must adhere to strict data protection guidelines.
The data generated during the identity verification process is stored in highly secure data centres located exclusively in Germany for approximately 48 hours. After completion of the video call identification, IDnow transfers the data in encrypted form to Raisin Bank. After 48 hours, IDnow will delete all of your data.