Access to your Raisin.ie Online Banking System can be automatically blocked for security reasons if your PIN is entered incorrectly five times. You may also independently block access at any time by clicking on ‘Block Account’ under ‘Service’. For this you will need to enter an individually generated mTAN. You can also block access by contacting our customer service team. They will ensure that no unauthorized access to your account is possible.
To unblock access, please contact our customer service team. For security reasons, we will then send you a new PIN letter. With your new PIN you will be able to log in again. We recommend that you subsequently change your PIN. Please note that your PIN must consist of 6-16 characters and should include alphabetical, numeric, and special characters. For security reasons you may not reuse any of your last 10 PINs.