We use your personal data exclusively to process your application and for the subsequent implementation of the contract. If you open a term deposit account abroad, we will forward your data to the relevant partner bank solely for the purpose of opening an account. We select our partner banks very carefully and ensure that they adhere to strict data protection regulations through contractual obligations.
We also only provide your data to third parties commissioned by us to perform technical, logistical or other services and automatically delete or block your data as soon as the customer relationship ends and the legal data retention period has passed. In this case our data protection policy also applies.
Data Deletion Requests:
Raisin Bank handles data deletion requests in accordance with EU data protection laws.
You can submit a request by email or by sending a message through your Raisin inbox. To ensure security, we will first verify your identity before proceeding. Once the request is reviewed, we will delete anonymise personal data that is no longer necessary, while retaining any information required by law (e.g., for anti-money laundering or tax compliance). You will receive confirmation once the process is complete, including an explanation of what was deleted and what was retained.