We are very sorry about the current situation in Ukraine. Many people are affected and we understand the concerns of our customers. We are closely monitoring any news.
Currently, we have no information that the situation may affect existing investments through Raisin Bank. It is important for our customers to know that we only offer fixed term deposits from banks with a banking licence within the European Union. Ukraine and Russia are not members of the European Union.
The Baltic states of Estonia, Latvia, as well as Poland and Bulgaria, where some of Raisin Bank's partner banks are located, are members of the European Union. All deposits in EU banks are protected by the Deposit Guarantee Scheme of the respective countries up to €100,000 per client per bank.
If necessary, all our customers will receive updates on this topic by email or in their online banking area.
For any further queries, you can contact our Customer Service at firstname.lastname@example.org by telephone on +353 1 68 62 65 1 (Call-back service).